Member-only story

Coca-Cola’s “New Taste Disaster”: A Cautionary Tale of Brand Loyalty Backlash

Kirubakaran
2 min readMay 21, 2024

Some time ag, when Coca-Cola, you know, the big guys in the fizzy drink world, thought it’d be a good idea to shake things up. They went and changed their classic recipe, gave it a fancy new name, “New Taste.”

You may think a big company like that would know what they’re doing, right? They were wrong. It turns out, people loved their old Coca-Cola, the one that tasted like childhood and good times. This new one, well, it just wasn’t the same.

It wasn’t long before everyone started complaining. They went on and on about it on social media, even started funny trends like #NotMyCoke. And it wasn’t just talk either, people actually stopped buying the new stuff! Shops were left with shelves full of this “New Taste” that nobody wanted.

Coca-Cola, being the big company they are, tried to act like it wasn’t a big deal at first. But when it started affecting their sales, they finally woke up. They had to do something, and fast!

So, they did what any smart company would do — they brought back the original! They called it “Coca-Cola Classic,” and you wouldn’t believe how happy people were. It was like a festival! Everyone went back to drinking their beloved Coca-Cola, and things kind of went back to normal.

But, you see, even though Coca-Cola fixed the problem, it left a bit of a mark on them. Their reputation wasn’t as shiny as before. It took them a while to regain the trust of their fans, but in the end, everyone was happy to have their old Coca-Cola back.

And that, my friends, is the story of how even a giant like Coca-Cola can sometimes mess up. But hey, at least they learned their lesson, right? Never mess with a classic!

--

--

Kirubakaran
Kirubakaran

Written by Kirubakaran

Software Engineer expertise on C, C++, Golang, Python, Docker, Kubernetes.

No responses yet